The Leaders in Telephone Data Collection.
MedTel Outcomes LLC works closely with your facility to seamlessly collect functional post-discharge outcomes and import and export follow-up data into your specific data management platform. Our clinicians assess thousands of patients on a monthly basis using the IRF PAI (GG Items), Pediatric, Modified Rankin, and other custom reporting instruments.
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MedTel Outcomes provides rehabilitation facilities with data that is gathered post-discharge to manage their outcomes and also to facilitate compliance with Commission on Accreditation of Rehabilitation Facilities (CARF) standards.
Standard Services
Our comprehensive package of services is currently available to all facilities using the IRF-PAI (GG Items), Modified Rankin, and Pediatric instruments for a per completed record charge. A list of services available for other standardized, as well as customized, instruments are available upon request. Services for subscribing facilities include:
- Data collection on additional outcomes including falls, patient satisfaction, post-discharge re-hospitalizations at 30 and 90 days, utilization of therapy services, community participation, and quality of life.
- MedTel Benchmarks, the largest benchmarking database for facility comparison and trending against national aggregate data
- Telephone data collection performed by trained nurses
- A calling schedule that includes 7 days per week, evening and weekends; excluding major holidays
- Secured network/database and necessary data entry management
- MedTel Quarterly Report and Annual Report with demographic summary including easy-to-read graphs on key outcomes. For applicable facilities; Annual Severity-Adjusted Reports
- Monthly record summary report
- Quarterly documentation on all unobtainable records
- Return of completed data on a quarterly basis, compatible with your software or outcomes system
- Choice of five (5) facility specific questions with monthly extra question report
- Easy secure data transfer to MedTel Outcomes through our secure client website
- Rapid Response Report to document and alert facilities to significant patient concerns offered during interview process
- As always, professional technical support and designated customer service representatives
*Custom instruments may not receive all standard services